Hotel Room Attendant
2 months ago
Job Summary:
The Hotel Room Attendant will play a vital role in ensuring the overall success of Coast Hotels by maintaining the highest standards of cleanliness and hygiene in all guest rooms and public areas. This position requires a strong commitment to delivering exceptional customer service and working collaboratively as part of a fast-paced team environment.
Key Responsibilities:
- Review and discuss room assignment sheets with the Housekeeping Supervisor at the beginning of every shift to ensure a smooth and efficient workflow.
- Adhere to Coast Hotels' safety regulations, hygiene, and cleanliness standards to maintain a safe and healthy work environment.
- Follow established procedures for cleaning and preparing guest rooms, including changing linens and ensuring all room amenities are in place.
- Conduct daily inspections of assigned rooms to identify any deficiencies and complete work orders for the maintenance department as needed.
- Turn in all lost and found items to the Housekeeping Office immediately upon leaving an assigned floor.
- Ensure the housekeeping cart is fully stocked and all necessary supplies and equipment are in good working order.
- Sort recyclable items according to Coast Hotels' recycling program guidelines.
- Perform other duties as assigned by the Executive Housekeeper to support the overall success of the hotel.
Requirements:
- Minimum 1 year of experience in a similar position is an asset.
- Successful completion of high school education is preferred, but a combination of experience and education will be considered.
- Physical requirements include the ability to lift, push, and pull a minimum of 40 pounds, stand and/or walk for extended periods, and perform repetitive foot and hand actions.
- Demonstrated ability to work in a fast-paced, multi-tasking team environment.
- Demonstrated superior customer service philosophy.
- Good verbal and written English communication skills.
- Exemplifies Coast's core values and enjoys working in a culture of accountability.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
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