Manager, Appeal Services

2 months ago


Regina, Saskatchewan, Canada Government of Saskatchewan Full time
Job Title: Manager, Appeal Services

Join the Government of Saskatchewan as a Manager, Appeal Services and contribute to the delivery of high-quality services to injured workers and their dependents.

About the Role

The Injured Worker Appeal Services branch within the Ministry of Labour Relations and Workplace Safety provides advice and appeal representation services for injured workers and their dependents on claim decisions made by the Saskatchewan Workers' Compensation Board (WCB). As a Manager, Appeal Services, you will be responsible for providing leadership, direction, and oversight to a team of professionals in the delivery of these services.

Key Responsibilities
  • Develop and implement the branch operational plan, ensuring strategic and operational goals and objectives are met.
  • Provide in-depth leadership, technical support, mentoring, and direction to a diverse group of professionals on all substantive and procedural aspects of their work.
  • Provide oversight of the quality, efficiency, and effectiveness of branch services through analysis, evaluation, and monitoring of branch/individual results.
  • Lead the successful operation of the branch by planning and implementing operational, technical, financial, and human resource management requirements.
  • Develop and maintain effective work relations with workers' compensation staff, including management, for joint issues resolution and addressing identified trends.
  • Maintain a high level of expert knowledge regarding compensation law, administrative law, and disability management.
Requirements
  • Progressive leadership experience, including human resource management principles and practices.
  • Progressively responsible experience in insurance claims, appeals, and/or tribunal functions.
  • Advanced training in law/administrative law, disability management, or other relevant degree.
  • Ability to use sound judgment and diplomacy in managing sensitive and confidential issues and analyze various case scenarios and arrive at defensible conclusions.
  • Ability to express and present ideas, decisions, and recommendations clearly, concisely, and respectfully, both orally and in writing.
What We Offer
  • Dynamic, challenging work for talented individuals.
  • Competitive salary.
  • Comprehensive benefits package including pension.
  • Vacation, scheduled days off (SDO), and other types of leave.
  • Inclusive work environments.
  • Advancement opportunities.
  • Flexible work arrangements.

We are committed to workplace diversity.



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