Claims Representative

{"h2": "Job Summary", "p": "At Definity, we're seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for handling claims related to property damage, working closely with customers and vendors to resolve claims efficiently, and maintaining detailed file records. If you have a strong background in claims handling, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply.", "ul": [{"li": "Accepting notice of claim and working with the customer and preferred Vendors to resolve the claim quickly and efficiently"}, {"li": "Confirming policy coverage by ensuring the facts of the claim fall within the scope of the policy"}, {"li": "Maintaining detailed file records by entering pertinent data into the appropriate systems"}, {"li": "Processing claims payments within level of authority after verifying claimant's entitlement"}, {"li": "Initiating salvage and subrogation procedures on assigned files"}, {"li": "Assist in managing the property queues"}], "h2": "Requirements", "p": "To be successful in this role, you will need to have a strong background in claims handling, excellent communication skills, and a passion for delivering exceptional customer service. You will also need to be able to work independently and as part of a team, and be able to adapt to a fast-paced environment.", "ul": [{"li": "A university degree, 2-year college diploma or CIP designation would be an asset"}, {"li": "5 + year's experience"}, {"li": "Licensed in New Brunswick, PEI and Newfoundland would be an asset"}, {"li": "Experience in auto or property claims (knowledge of property is an asset)"}, {"li": "Familiarity with CICS and CDS system"}, {"li": "Proficient in MS Word and Excel"}, {"li": "Actively pursuing CIP designation"}, {"li": "Must be available to participate in catastrophic loss duties across Ontario (potentially on a national basis) if support is required by other regions"}, {"li": "Bilingual capabilities (French and English) would be an asset"}, {"li": "Professional, friendly and courteous in all interactions, whether with customers or co-workers"}, {"li": "Able to perform well in a busy operation and remain calm under pressure"}, {"li": "Team player adaptable to a changing environment"}, {"li": "Strong written and verbal communication skills"}], "h2": "What We Offer", "p": "At Definity, we offer a competitive salary range of $55,800- $102,800, a hybrid work schedule, company share ownership program, pension and savings programs, paid volunteer days, and educational resources. We also offer a focus on inclusion, diversity, and equity, and a wellness and recognition program.", "p": "Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.", "p": "Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting.", "p": "This role requires successful clearance of background checks (including criminal checks and leadership references).", "h2": "About Us", "p": "At Definity, we're committed to making insurance better for our customers. We believe in the importance of inclusion, diversity, and equity, and we're actively seeking diverse backgrounds and perspectives to join our team.", "p": "If you're passionate about delivering exceptional customer service and have a strong background in claims handling, we encourage you to apply.", "p": "We look forward to hearing from you", "p": "Sincerely, [Your Name]"}