Store Associate

4 weeks ago

SaintJeansurRichelieu, Quebec, Canada Giant Tiger Full time

Job Title: Store Associate

We are seeking a highly motivated and customer-focused Store Associate to join our team at Giant Tiger in Saint-Jean-Sur-Richelieu. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales goals.

Key Responsibilities:

  • Provide excellent customer service, ensuring a high level of customer satisfaction
  • Operate electronic cash registers, mainline, and self-checkouts accurately and efficiently
  • Replenish merchandise around the checkout area, maintaining a visually appealing store environment
  • Follow up on hot selling items, complete markdowns, and SKU changes as needed
  • Maintain planograms, labels, tickets, and signing standards
  • Perform cycle counts as required
  • Ensure compliance with all policies when selling Tobacco and Lottery
  • Follow health and safety policies and guidelines
  • Ensure loss prevention best practices are followed

Requirements:

  • Strong customer service skills
  • Ability to work independently and as part of a team
  • Ability to handle a variety of tasks in a fast-paced environment
  • Attention to detail
  • Effective communication and interpersonal skills

Work Schedule:

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings, and weekends, up to 24 hours weekly.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

  • Stand and/or walk
  • Bend, twist, and squat
  • Lift and/or move up to 18 kg (40 lbs.)
  • Perform tasks involving firm grasping
  • Perform repetitive tasks requiring a range of hand motions
  • Reach above shoulder height and below waist level
  • Operate equipment, including using a ladder

Keyholder Premium (If Applicable):

Opening and closing the store on an ad hoc basis

Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries

Employee Universal Accountabilities:

Ensures a high level of customer service

Ensuring health and safety policies and guidelines are followed

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery

Ensuring emergency protocols are followed

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