Retail Store Team Lead

20 hours ago


Woodstock, Canada Mac's Convenience Store Full time
About the Role

As a Retail Store Team Lead at Mac's Convenience Store, you will be responsible for overseeing daily store operations and ensuring a positive customer experience. This role requires strong leadership skills, attention to detail, and excellent communication abilities.

Key Responsibilities
  • Assign sales workers to duties and ensure efficient store operations.
  • Hire, train, or arrange for training of staff members to meet business needs.
  • Establish work schedules to meet customer demand and achieve business goals.
  • Provide exceptional customer service by selling merchandise, resolving issues, and maintaining a welcoming environment.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements
  • A minimum of 1 year to less than 2 years of experience in retail management or a related field.
  • Strong leadership and supervisory skills, with the ability to motivate and guide team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A high school diploma or equivalent is required; post-secondary education in business or a related field is an asset.
Benefits
  • A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • The opportunity to work in a fast-paced, dynamic environment with opportunities for professional growth and development.


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