Hotel Front Desk Associate

4 weeks ago


Shilo, Manitoba, Canada Akram Retail Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Akram Retail Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform light housekeeping and cleaning duties, answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges, and receive payments.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Personal Suitability: Client focus, organized, and ability to work under pressure.
Work Environment

Akram Retail Inc. is an equal opportunities employer and welcomes applications from diverse candidates. We offer a fast-paced work environment with opportunities for growth and development.



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