Sales Associate
4 days ago
We are seeking a dedicated and customer-focused Sales Associate to join our team at Rogers. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and promoting our Rogers and Fido brand products.
About the Role:
Build rapport with customers to understand their needs and match them to our brand products, including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard.
Identify opportunities, anticipate customer needs, and achieve sales goals within a dynamic and supportive team environment.
Drive sales through engagement of existing customers by calling and texting to promote our brand products.
Represent Rogers and Fido brands in-store and at local community events.
What We Offer:
Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.
Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers and Fido products and services.
Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits
Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.
Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program.
Give Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.
Learn & Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs
Requirements:
Interpersonal & Communication Skills: Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication.
Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.
Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.
Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
Minimum Age: You meet the provincial minimum age of majority
Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.
At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us For any questions, please visit the Recruitment Process FAQ.
Benefits of Working at Rogers:
Health & well-being benefits
Donation matching
Paid time off for volunteering
Wealth Accumulation including: Pension plan & Employee stock options
Generous employee discounts
Leadership development, Mentorship, and Coaching programs
*available for full-time and part-time permanent employees, some restrictions apply
Looking for career guidance and inspiration?
Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.
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