Emergency Services Manager

2 weeks ago


Burnaby, British Columbia, Canada BELFOR CANADA INC. Full time
Job Title

Emergency Services Manager

About the Job

The Director of Emergency Services is a pivotal role at BELFOR CANADA INC., responsible for managing and overseeing emergency response services.

Key Responsibilities
  • Customer Service: Provide reliable emergency board up services, educate customers on our services, and ensure their safety.
  • Community Outreach: Engage with local fire departments, police, EMS, and Red Cross to create awareness about the 1-800-BOARDUP brand.
  • Disaster Response: Assist disaster victims, prepare weekly activity reports, and collaborate with BELFOR crews for efficient service delivery.
  • Communication: Coordinate with customers, staff, and subcontractors, communicate professionally, and manage client expectations.
  • Insurance and Compliance: Ensure adherence to insurance, legislation, and division-specific protocols, secure work authorizations, and maintain office policies.
Requirements
  • Experience: Previous experience working with a Fire Department, Construction/Restoration/Insurance background preferred.
  • Skills: Hazardous material identification, building codes knowledge, excellent critical thinking, decision-making, and problem-solving skills.
  • Education: Intermediate computer experience with Microsoft Office and Google Suite programs.
  • Physical Demands: Frequent lifting (5-40 lbs), occasional lifting (41 lbs+), access to tight spaces, fit testing, and sustained periods of standing/sitting/walking.
Benefits and Compensation

We offer an attractive compensation package, including a $80,000 - $100,000 per year salary, depending on experience. Additional benefits include flexible work schedules, opportunities for professional growth, and a dynamic work environment.



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