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Product Support Representative

2 months ago


Surrey, British Columbia, Canada Finning Full time

About the Role:

Finnings Inside Product Support Representative plays a vital role in driving sales growth and customer satisfaction. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with customers, identifying new business opportunities, and delivering exceptional customer service.

Key Responsibilities:

  • Develop and execute strategic sales plans to meet or exceed annual sales targets.
  • Engage with customers to understand their needs and provide tailored solutions to meet their business objectives.
  • Collaborate with cross-functional teams, including product management, equipment sales, and parts and service teams, to ensure seamless customer experiences.
  • Manage customer relationships, including account planning, opportunity development, and sales execution.
  • Utilize sales tools and technology, such as Saleslink, to track customer interactions and sales performance.
  • Stay up-to-date on industry trends, customer needs, and competitor activity to inform sales strategies.

Requirements:

  • Proven sales experience, with a track record of achieving sales targets.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong understanding of the heavy equipment and construction industries, with knowledge of customer needs and pain points.

What We Offer:

Finnings offers a competitive compensation package, including a base salary and target variable compensation. We prioritize creating a diverse and inclusive work environment, where all employees feel valued and empowered to succeed. If you are a motivated sales professional looking to drive business growth and customer satisfaction, we encourage you to apply for this exciting opportunity.