Café Operations Manager

2 weeks ago


Toronto, Ontario, Canada Ninetails Coffee Full time
Café Manager Job Description

Ninetails Coffee is seeking a skilled Café Manager to oversee the daily operations of our coffee shop. As a key member of our team, you will be responsible for ensuring the smooth running of our café, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Evaluate daily operations to ensure efficiency and effectiveness
  • Monitor revenues and labour costs to make informed decisions
  • Supervise staff to ensure they are meeting our high standards
  • Plan and organize daily operations to meet customer demand
  • Recruit and train new staff members
  • Negotiate with suppliers to secure the best deals
  • Ensure health and safety regulations are followed
  • Address customer complaints and concerns in a professional manner
Requirements:
  • 2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong leadership and problem-solving skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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