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Food Service Supervisor

2 months ago

Brampton, Ontario, Canada MAH FOOD CORPORATION OA FRESH BURRITO Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at MAH FOOD CORPORATION O/A FRESH BURRITO. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 food service staff, including food service counter attendants, food preparers, and kitchen and food service helpers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation and maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management on a regular basis.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Team Collaboration
    • Work collaboratively with other departments to ensure seamless operations and excellent customer service.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service environment.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
    • Strong problem-solving and analytical skills.
    • Ability to maintain confidentiality and handle sensitive information.
Work Environment

Our food service establishment is a fast-paced environment that requires a combination of sitting, standing, and walking. Standing for extended periods is also required.

Personal Suitability
  • Client Focus
    • Ability to provide excellent customer service and ensure that customers' needs are met.
  • Efficient Interpersonal Skills
    • Ability to work effectively with colleagues and management to achieve team goals.
  • Flexibility
    • Ability to adapt to changing situations and priorities.
  • Team Player
    • Ability to work collaboratively with other departments to achieve team goals.