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Business Solutions Specialist

2 months ago


Burnaby, British Columbia, Canada Specsavers Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Specsavers. As a Business Analyst, you will play a critical role in working with various business units to identify and solve business problems.

Key Responsibilities
  • Elicitation: Work with stakeholders to identify and understand business issues and requirements through understanding the underlying business needs or problems.
  • Requirements Analysis: Prioritize and elaborate requirements to ensure that the product team implements a solution that meets the needs of the business.
  • Planning and Monitoring: Select an appropriate business analysis technique, identify and work with stakeholders, and plan business analysis activities.
  • Requirements Management and Communication: Manage conflicts, issues, and changes, and ensure communication is maintained with all project stakeholders and product team members.
  • Solution Assessment and Validation: Assess proposed solutions to determine which solution best fits the business need(s).
  • Continuous Improvement: Maintain a focus on BA industry standards, strive for continued personal development, and provide subject matter expertise to other team members.
Requirements
  • 3-5 years' experience in a similar role.
  • A tertiary-level academic qualification, preferably with an IT and/or business focus.
  • Exposure to an Enterprise Process Model to drive change management and process improvement.
  • Utilizing industry-standard best practice BA techniques including requirements elicitation, verification and validation, gap analysis, UAT facilitation, and test scenario development.
  • Experience of working within agile, waterfall and hybrid delivery methodologies.
  • Sound analytical thinking and problem-solving skills.
  • Excellent communication skills with the ability to liaise confidently with stakeholders at all levels.
  • Able to deliver well thought-out messages and concepts effectively to ensure maximum understanding and engagement.
  • Pro-active and self-motivated: ability to work autonomously and as part of a team.
What We Offer
  • Generous vacation allotment and 1 paid volunteer day.
  • 1 extra paid day off and an eyecare voucher on your birthday.
  • RRSP matching.
  • Quarterly performance bonus.
  • Healthcare spending account.
  • Health and dental benefits effective on your first day.
  • Team and company social events.
Behaviours We Value
  • Collaborative: We work together as one Specsavers to deliver our purpose.
  • Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding.
  • Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making.
  • Compassionate: We care, support, and help each other.
  • Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term.