Field Service Operations Manager

3 days ago


Sudbury, Ontario, Canada Metso Corporation Full time

Company Overview

Metso Corporation is a leading provider of sustainable products and solutions for the mining industry. Our goal is to help our customers transform their businesses and drive the industry towards a greener future.

We are committed to fostering an inclusive and diverse workforce culture, where everyone can do their best and reach their full potential.


Skill Requirements

  • Certified Millwright or equivalent experience with a minimum of 5 years in field service
  • Globally Ready: Valid Canadian passport and driver's license
  • Leadership Skills: Ability to coordinate, plan, and organize field service assignments
  • Customer-Focused: Motivated and oriented towards customer satisfaction
  • Expert Communicator: High communication skills with mandatory fluency in English (oral and written) and preferred fluency in French (oral and written)
  • Technical Proficiency: Ability to read and understand mechanical drawings in both the English and Metric systems
  • Product Knowledge: Familiarity with Metso's equipment
  • Tech-Savvy: Adequate computer skills, capable of working with Microsoft Windows, Word, Excel, and Lotus Notes email
  • Travel Enthusiast: Willingness to travel to job sites, including extended periods, up to 70% of the time

Job Description

The Field Service Supervisor will be responsible for coordinating and executing activities related to the repair, maintenance, and installation of mining process equipment. This includes preparing for growth, collaborating with experts, providing expert guidance, coordinating activities, supporting execution, ensuring safety, troubleshooting and repairing, optimizing operations, training and educating, documenting and reporting, innovating and improving, tracking expenses, and taking on other service-related tasks as requested by the Field Service Manager.

This position involves up to 80% of travel to customer sites, requiring flexibility and adaptability.



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