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Hotel Night Auditor

2 months ago

Camrose, Canada Norsemen Inn Full time
Job Summary

Norsemen Inn is seeking a skilled Hotel Night Auditor to join our team. As a key member of our front desk staff, you will be responsible for ensuring a smooth and efficient guest experience.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and accurate manner.
  • Information Provision: Provide guests with information on hotel facilities and services, as well as points of interest in the area.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms with accuracy and attention to detail.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments to ensure optimal hotel operations.
  • Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying, as needed.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a related field.
  • Language: English language proficiency.
  • Work Hours: 32 hours per week.