Business Analyst with CRM Expertise

7 days ago


Vancouver, Canada Net2Source Inc. Full time

At Net2Source Inc., we are seeking an experienced Business Analyst to join our team.

About the Role

This position involves working closely with our clients to deliver high-quality consulting services and ensure successful implementation of CRM solutions.

We are looking for a skilled professional with a strong understanding of CRM systems, particularly MS Dynamics, and experience in managing service delivery.

The ideal candidate will have excellent communication and presentation skills, as well as the ability to interact with C-level executives.

Responsibilities include:

  • Managing service delivery for CRM solutions
  • Collaborating with teams to exceed customer and project expectations
  • Driving delivery improvements and ensuring successful SaaS implementations
  • Identifying and resolving issues impacting customer success

The role also requires strong problem-solving, root cause analysis, and mentoring skills. Additionally, the ability to multi-task, prioritize, and meet deadlines is essential.

A willingness to travel onsite for consulting and implementation services is also required.

About the Opportunity

This is an excellent opportunity for a motivated and experienced professional to join a diverse international team focused on delivering high-quality consulting services.

The successful candidate will be responsible for translating and post-editing content from English to French, training machine translation engines, and researching terminology.

Key responsibilities include:

  • Translating and post-editing content
  • Training machine translation engines and researching terminology
  • Testing translated software and ensuring quality assurance of published documentation

The ideal candidate will have strong written and verbal communication skills, be tech-savvy, and have experience with CAT tools, machine translation, and software localization (L10N, I18N).

What We Offer

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, as well as opportunities for growth and development within the company.



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