Customer Service Coordinator
1 day ago
As a Customer Care Representative at Connect Hearing Canada, you will be working in a fast-paced retail clinic environment providing exceptional customer service in person, over the phone, and by email.
Key Responsibilities:
• Scheduling appointments and organizing files for Hearing Care Professionals
• Managing and maintaining client accounts while building strong relationships
• Working with insurance companies to ensure successful third-party billing operations
• Assist with cleanings and minor in-clinic device repairs, with training provided
Benefits:
• Starting wage of $20/hour based on full-time employment
• Extended Health Benefits Package from day one
• 3 weeks of vacation time, increasing with tenure
• 6 days of personal time in the first year
• Eligible for Quarterly Bonus
• Growth and development opportunities, including education sponsorship
About Us:
Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada. Our organizational culture is built around service excellence, integrity, collaboration, and innovation. We value our workforce and recognize that each client journey is unique. Our employees contribute to creating a sense of purpose and making a difference in the lives of our clients.
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