Banking Advisor

4 weeks ago


Boisbriand, Quebec, Canada National Bank Full time
Job Summary:

As a Banking Advisor at National Bank, you will play a vital role in providing exceptional client service and building lasting relationships with our customers. You will be responsible for greeting clients, answering their questions, and helping them use our banking applications and ABMs. Additionally, you will listen to clients' needs and resolve complex situations, provide advice and transaction solutions, and ensure client satisfaction and engagement.

Key Responsibilities:

• Greet clients and answer their questions
• Help clients use our banking applications and ABMs
• Listen to clients' needs and resolve complex situations
• Provide advice and transaction solutions for Personal Banking clients
• Build lasting business relationships with clients
• Ensure client satisfaction and engagement

Requirements:

• Hold a college diploma (DEC) or equivalent
• Customer service experience, inclusive attitude, and openness to diversity
• Positive attitude and empathy for clients
• Interest in technology and skilled in sharing knowledge
• Ability to adapt to different situations

What We Offer:

As a Banking Advisor at National Bank, you will have access to a wide range of benefits, including competitive compensation, health and wellness programs, flexible group insurance, and opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.
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