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Store Operations Director

1 week ago

Edmonton, Alberta, Canada WINNERS Full time

We strive to create an atmosphere that sparks excitement and fulfillment for our Associates. Our goal is to provide an exceptional shopping experience for customers.

  • We have a company culture centered around diversity and inclusion
  • Eligible employees can take advantage of immediate benefits
  • Ongoing training and resources support employee growth
  • Vacation time allows for relaxation and rejuvenation, with the option to purchase extra time through our Vacation Trade Program
  • Tuition assistance helps employees develop professionally
  • A merchandise discount program benefits employees and their families
  • The Associate and Family Assistance Program promotes well-being

This role entails:

  • Overseeing area responsibilities such as merchandising, presentation, and customer service to drive store sales and manage expenses
  • Leading recruitment, training, and development of Associates, creating personalized growth plans
  • Communicating business objectives and necessary changes to the team, adjusting store layouts as required
  • Maintaining established sales goals and customer satisfaction metrics through strategic initiatives affecting payroll, budget control, loss prevention, and overall customer experience
  • Conducting competitor analyses to provide insights for business improvement and guidance to stakeholders