Service Team Member
2 months ago
Nous recherchons un membre de l'équipe de service passionné qui souhaite rejoindre notre équipe de magasin Michaels. En tant que membre de l'équipe de service, vous serez responsable de fournir un service exceptionnel aux clients, de les aider à trouver les produits qu'ils recherchent et de les assister dans leur processus d'achat.
Responsabilités- Fournir un service exceptionnel
- Aider les clients à trouver les produits qu'ils recherchent
- Offrir une expérience rapide et courtoise aux caisses
- Sensibiliser les clients aux avantages du programme de récompenses
- Mettre les clients au courant du sondage Voix du client (VDC)
- Aider les clients dans leur processus d'achat
- Aider les clients à faire leurs achats
- Effectuer les inscriptions au programme de récompenses
- Participer à l'entretien du magasin
- Participer aux processus de déchargement des camions
- Remplir les présentoirs
- Planifier les présentoirs (POG)
- Effectuer les tâches d'optimisation des stocks
- Effectuer les tâches d'optimisation des stocks en magasin (OSEM)
- Montages pour les soldes hebdomadaires
- Autres responsabilités
- Soutenir les programmes de prévention des pertes et de sécurité
- Respecter les Procédures opérationnelles normalisées (PON) et les programmes de l'entreprise
- Expérience
- Expérience de vente au détail ou de service à la clientèle
- Compétences
- Habileté à rester debout pendant de longues périodes
- Habileté à se déplacer dans le magasin
- Se courber, soulever, transporter, atteindre et s'étirer fréquemment
- Soulever des boîtes lourdes et accéder à des étagères élevées
- Environnement de travail
- Environnement de magasin de détail public
- Heures de travail comprennent les soirs, les fins de semaine et tôt le matin
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