AI CX Specialist Riyadh

22 hours ago


Canada Talent Seed Full time

About the Role: We are seeking a highly skilled Senior ML/AI Engineer with expertise in Large Language Models (LLMs) to join our growing AI team at Talent Seed in Riyadh, KSA. This role will focus on developing and refining advanced machine-learning models to enhance customer interactions and engagement.

Job Summary:

  • Develop and fine-tune proprietary or open-source LLMs to optimize conversational AI systems and personalize user experiences.
  • Leverage machine learning frameworks and libraries like TensorFlow, PyTorch, or Hugging Face Transformers to build scalable and efficient solutions.
  • Work closely with cross-functional teams to align machine learning solutions with Customer Experience (CX) goals and leverage data to improve overall customer engagement and satisfaction.

Key Responsibilities:

  • Design and develop advanced machine learning models using Large Language Models (LLMs).
  • Fine-tune and optimize existing models for improved performance and efficiency.
  • Collaborate with data analysts and scientists to integrate machine learning solutions with business objectives.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Expertise in Large Language Models (LLMs), natural language processing, and deep learning.
  • Proficiency in programming languages such as Python and experience with popular machine learning frameworks.
  • Strong understanding of Customer Experience (CX) strategies and ability to apply machine learning solutions to improve customer engagement.

Salary Range: The estimated salary for this position is between $120,000 - $180,000 per annum, depending on qualifications and experience.

What We Offer: At Talent Seed, we offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.



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