Logistics Operations Specialist
4 weeks ago
Job Summary:
FedEx Supply Chain is seeking a skilled Logistics Operations Specialist to assist in the daily operation of the distribution department. As a key member of our team, you will be responsible for analyzing inbounds for cross-dock opportunities, tracking inbounds for on-time delivery, and communicating with customer service and warehouse staff to ensure seamless logistics operations.
About the Role:
This role is perfect for a detail-oriented individual with experience in warehouse management systems and strong communication skills. You will work closely with the Warehouse Operations Manager and Supervisor to optimize logistics processes and drive continuous improvement. If you are a team player with a passion for logistics, we encourage you to apply.
Key Responsibilities:
• Analyze inbounds for cross-dock opportunities and track inbounds for on-time delivery
• Assist in any discrepancies of shipments, including providing proof of deliveries/pickup
• File carrier claims as needed
• Review shortage reports and communicate with Schedulers and Production
• Check short report and request all product on Micro hold be released in order to cover orders for the next day
• Check daily demand of re-supply items
• Function as liaison between Customer Service and Warehouse regarding shipments
• Schedule inbound and outbound appointments and keep Dock Schedule updated
• Make adjustments to customer orders when necessary or requested
• Communicate with customer service/transportation any anomalies regarding outbound shipments and appointment delays
• Schedule and maintain activity of finished goods to and from cold storage facility
• Work with cycle counters to analyze inventory discrepancies and make appropriate adjustments
• Ensure all orders from previous day are closed
• Provide support for month end close by monitoring Open Order Report
Requirements:
• High school diploma or GED required and at least 3 years of relevant experience
• Experience with Excel to include spreadsheets and formulas and outlook email is required
• Experience with applications such as warehouse management systems is required
• Excellent verbal and written communication skills
• Customer service driven
• Strong team player
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