IT Manager Lead

21 hours ago


Mississauga, Ontario, Canada Broadbase Human Resources Full time

**Job Overview**

Broadbase Human Resources is seeking an experienced IT Project Manager to lead our technical projects and programs. As an IT Project Manager, you will be responsible for the management and delivery of a diverse suite of IT-related Work Requests and Projects.

**Key Responsibilities**

  • Accountable for all aspects of project management; including planning, monitoring and controlling, implementation, delivery and maintenance of information technology projects.
  • Proactive risk management and problem solving to address technical issues in IT Projects, work requests and operational management.
  • Implementing IT solutions adhering to Project Management methodologies, frameworks and best practices.
  • Providing leadership, coaching and a positive team environment to IT Project and Operational teams.
  • Building and managing relationships with core and extended project teams.

**Operations Management**

The IT Project Manager will also lead and support a team of IT specialists to support incidents and ensure service levels are met. They will proactively communicate status and quality metrics to stakeholders and explore innovative ways to improve service support and efficiencies.

**Vendor Management**

The IT Project Manager will partner with other businesses to ensure that solutions meet requirements. They will approve payments to Suppliers, monitor contract spending, and manage Supplier performance. They will also prepare reports for Council and attend meetings where required.



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