Medical Support Representative

1 month ago


Calgary, Alberta, Canada beBee Professionals Full time
Job Title: Virtual Support Representative for Healthcare

We are seeking a highly skilled and experienced Virtual Support Representative for Healthcare to join our team at beBee Professionals in Calgary.

Job Summary:

The successful candidate will be responsible for providing exceptional virtual support to healthcare professionals, including responding to inquiries, providing technical assistance, and troubleshooting. The Virtual Support Representative will also be responsible for maintaining accurate records of customer interactions and providing feedback to management.

Key Responsibilities:
  • Provide virtual support to healthcare professionals via phone, email, and chat
  • Respond to inquiries and provide technical assistance
  • Troubleshoot issues and resolve customer complaints
  • Maintain accurate records of customer interactions
  • Provide feedback to management on customer interactions
Requirements:
  • Bachelor's degree in a related field, such as healthcare administration
  • At least two years of experience in a customer service role
  • Excellent communication and problem-solving skills
  • Strong understanding of healthcare regulations and standards
What We Offer:
  • Competitive salary and benefits package
  • Medical, dental, and vision insurance
  • 401(k) plan

If you are a motivated and experienced Virtual Support Representative for Healthcare, please apply on beBee today.



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