Senior Software Engineer Python/JavaScript

1 month ago

Canada Aitopics Full time $129,264 - $171,478
Transform Customer Service with AI-Powered Solutions

At Ada, we're revolutionizing customer service with our cutting-edge AI-powered automation platform. As a Senior Software Engineer, you'll play a crucial role in shaping the future of customer experience.

Key Responsibilities:
  • Collaborate with internal and external stakeholders to execute Ada's roadmap and deliver the messaging platform.
  • Work with product managers and designers to iteratively improve the platform.
  • Develop and maintain high-quality backend technologies using Python and JavaScript.
  • Design and implement databases, including MongoDB, PostgreSQL, and ElasticSearch.
  • Provide expert-level guidance on CCaaS, SIP, WebRTC, IVR, and Telephony ecosystems.
Requirements:
  • Proficient in backend technologies, including Python and JavaScript.
  • Strong understanding of databases, including MongoDB, PostgreSQL, and ElasticSearch.
  • Experience with CCaaS, SIP, WebRTC, IVR, and Telephony ecosystems.
  • Excellent communication and collaboration skills.
What We Offer:
  • A dynamic and inclusive work environment.
  • Flexible working hours and a schedule that fits your style.
  • Opportunities for growth and professional development.

We're committed to creating a workplace that's inclusive and equitable for everyone. We encourage applications from people with diverse backgrounds and experiences.

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