Food Service Supervisor

2 months ago


Vancouver, British Columbia, Canada 21 Century Food Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 21 Century Food Ltd. as a Team Lead. In this role, you will be responsible for overseeing the daily operations of our food service department, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our food service operations run smoothly and efficiently.

Supervise and Coordinate Staff Activities

Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure that they are meeting our high standards of quality and customer service.

Train and Develop Staff

Train and develop our food service staff in their job duties, sanitation and safety procedures, and other areas of responsibility.

Ensure Quality and Customer Service

Ensure that our food and service meet our quality control standards, and that our customers receive exceptional service.

Address Customer Complaints

Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.

Maintain Records and Reports

Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management as required.

Supervise Tray Assembly

Supervise and check the assembly of trays to ensure that they are prepared to our high standards.

Work Environment

This is a fast-paced environment, requiring the ability to work in a team and prioritize tasks effectively. The successful candidate will be required to stand for extended periods and be able to lift up to 25 pounds.

Requirements
  • Education

College or CEGEP diploma in a related field, or equivalent experience.

Experience

2 years to less than 3 years of experience in a food service supervisory role, or equivalent experience.

Benefits

We offer a competitive salary and benefits package, including a dental plan and bonus opportunities. We are a recognized employer and offer a permanent work term with 30 to 40 hours of work per week.

Language

This is an English language position, and the successful candidate will be required to communicate effectively in English.



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