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Shift Manager

2 months ago

Kingston, Ontario, Canada KFC Taco Bell-Cataraqui Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at KFC / Taco Bell-Cataraqui. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are trained and equipped to succeed.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Establish methods to meet work schedules and ensure efficient use of resources
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management
  • Work Environment
    • Work in a fast-paced restaurant environment with a focus on customer satisfaction
    • Work with a diverse team of employees and management
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a related field
  • Or equivalent experience
  • Ability to work in a fast-paced environment
  • Strong leadership and communication skills
  • Ability to work effectively in a team environment
Working Conditions
  • Work in a restaurant environment with a focus on customer satisfaction
  • Work with a diverse team of employees and management
  • Ability to work a variety of shifts, including evenings and weekends