Key Holder

1 month ago

Mississauga, Ontario, Canada MAC Full time
Job Title: 3rd Key

Job Summary:

We are seeking a highly motivated and experienced Key Holder to join our team at MAC. As a Key Holder, you will play a vital role in supporting the Store Manager and Assistant Manager to ensure the smooth and efficient running of the store. You will be responsible for leading by example, modeling the behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets.

Key Responsibilities:

  • Provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets.
  • Lead by example, modeling the behaviors that the sales team needs to demonstrate.
  • Support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the store.
  • Carry out essential start and end of day cash reconciliation.
  • Open and close the store on a rotational basis.
  • Develop and implement strategies to improve sales and customer service performance.
  • Provide coaching and mentoring to sales team members to help them achieve their goals.

Requirements:

  • Proven retail experience preferably within cosmetics.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

What We Offer:

  • Anticipated Hourly Range $18.85 to $28.30 (Depending on qualifications, skills, experience, and/or budget).
  • A variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time.
  • Competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).

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