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Pension Services Coordinator
2 months ago
About the Role:
At CA007 Mercer (Canada) Limited, we're seeking a highly skilled Pension Administration Specialist to join our team in Toronto. As a key member of our pension administration Client Services team, you will provide high-quality administration services to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts.
Key Responsibilities:
- Provide administration services to a portfolio of clients, ensuring accuracy and efficiency in all dealings.
- Analyze pension plan documents to complete or provide final peer review of complex pension calculations, ensuring accuracy against plan documents for defined benefit pension plans.
- Maintain an expert knowledge of relevant pension-related legislation in all provincial jurisdictions.
- Prepare annual statements for plan members, calculate pension adjustments, pension adjustment reversals, and past service pension adjustments, and pension indexation.
- Provide peer review on all year-end process, including pension adjustments, pension adjustment reversals, membership reconciliations, fund reconciliations, annual statements, and annual information returns.
- Identify and resolve issues that affect accuracy, suggest process improvements to management, and provide guidance and training to client teams.
- Analyze legislative and regulatory summaries and ensure compliance for all client work, adhering to all established standards.
- Act in accordance with Mercer Professional Standards and follow the peer review/checking process.
- Set priorities and coordinate projects, taking into account established deadlines, and mentor junior administrators.
Requirements:
- 5+ years' experience administering defined benefit pension plans.
- Strong proficiency with Microsoft Office Suite, particularly Excel and Word, with the ability to support complex calculations using Excel solutions.
- Experience working with multiple legislative jurisdictions.
- Strong analytical and organization skills with high attention to detail.
- Excellent written and oral communication skills.
- Bachelor's degree in mathematics, administration, or another related field.
- Basic understanding of actuarial principles.
- Bilingual (French-English).
