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Customer Service Representative

3 weeks ago


Niagara Falls, Ontario, Canada Convergys Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Your primary responsibilities will include:

  • Responding to customer inquiries via phone and email
  • Resolving customer issues in a timely and professional manner
  • Providing product information and assistance

You will work closely with our internal teams to ensure seamless communication and resolution of customer concerns.

About the Role

This is a full-time position that requires a high level of technical skills, excellent communication abilities, and a strong focus on customer satisfaction.

The ideal candidate will have prior experience in customer service, technical support, or a related field.