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Retail Store Operations Manager

2 months ago


Sherwood Park, Alberta, Canada Shell Canada Full time

Retail Store Supervisor Job

We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Shell Canada.

About the Role:

This permanent position is responsible for overseeing daily store operations, supervising staff, and ensuring excellent customer service. The ideal candidate will have strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Serve as a role model for employees, demonstrating high standards of professionalism and integrity.
  • Supervise and train sales staff, providing guidance on sales techniques and customer service best practices.
  • Maintain a clean and organized store environment, adhering to company standards and health and safety regulations.
  • Analyze sales data and inventory levels to inform purchasing decisions and optimize stock management.
  • Collaborate with colleagues to achieve business objectives, such as increasing sales and improving customer satisfaction.
  • Develop and implement effective strategies to address customer complaints and concerns.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in retail or a related field.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and make sound judgments under pressure.
  • Attention to detail and organizational skills.
  • Ability to work effectively in a team environment.

Working Conditions:

  • Work in a retail environment with frequent exposure to customers and coworkers.
  • Stand for extended periods, move around the store, and lift up to 25 kg.
  • May be required to work flexible hours, including evenings and weekends.

What We Offer:

  • A competitive salary range of $60,000 - $80,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development within a dynamic organization.

How to Apply:

To be considered for this exciting opportunity, please submit your application through our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.