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Hostess - Mont Tremblant
2 months ago
About the Role
Auberge du Pommier is seeking a highly skilled and experienced Hostess to join our team. As a Hostess, you will be the first point of contact for our guests and will play a crucial role in creating a positive and memorable experience for them.
Key Responsibilities
- Provide a warm and welcoming greeting to all guests, ensuring they feel valued and respected.
- Manage guest flow and seating capacity to maximize efficiency and minimize wait times.
- Communicate effectively with servers, bartenders, and managers to ensure seamless service.
- Escort guests to their tables, engaging them in friendly conversation and ensuring they have everything they need.
- Take reservations accurately and efficiently, both over the phone and in person.
- Maintain a high level of professionalism and attention to detail, ensuring the front entrance, host stand, and surrounding areas are always clean and well-stocked.
- Develop a thorough knowledge of the restaurant's layout and be able to direct guests to their tables efficiently.
- Perform other duties as assigned or required.
Requirements
- Proven experience in a similar role, preferably in a high-volume restaurant environment.
- High attention to detail and ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
- Organizational skills and ability to prioritize tasks effectively.
- Minimum 1 year experience in customer service, with restaurant experience considered an asset.
- Full availability, including evenings, weekends, and holidays.