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Team Lead

2 months ago

Brampton, Ontario, Canada Purdys Chocolatier Full time
About the Role

Purdys Chocolatier is seeking a skilled Team Lead to join our Bramalea City Centre team. As a key member of our retail team, you will be responsible for leading by example and driving sales through exceptional customer service and product knowledge.

Key Responsibilities
  • Lead and motivate a team of retail staff to achieve sales targets and provide exceptional customer service
  • Develop and maintain a deep understanding of our products and services to effectively communicate with customers and drive sales
  • Work closely with the Shop Management team to ensure all functions relating to merchandising, customer service, and general shop operations are performed efficiently and to company policies and guidelines
  • Collaborate with colleagues to achieve business objectives and drive results
Requirements
  • Passion for chocolate and leadership experience in a fast-paced retail or hospitality industry
  • Self-motivated and driven for results, with a strong focus on customer satisfaction
  • Dedicated to providing a great customer experience and building strong relationships with customers
  • Energetic and enthusiastic, with a love for working with a team and building a career
  • Availability for all types of shifts, including days, evenings, weekends, and holidays
What We Offer
  • Active Lifestyle Reimbursement Program
  • Tuition Reimbursement Program
  • Employee discount
  • Extended Health & Dental Plan
  • Sick Days
  • Profit Sharing