Store Operations Manager
2 weeks ago
We are seeking an experienced Store Operations Manager to join our team at Danny's Home Decor. As a key member of our store leadership, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence.
About the RoleThe Store Operations Manager will be responsible for overseeing the day-to-day operations of our store, including managing staff, maintaining inventory levels, and implementing visual merchandising strategies. You will work closely with our sales teams to achieve sales targets and provide exceptional customer service.
Key Responsibilities- Staff Management: Supervise and train sales associates, cashiers, and other support staff to ensure they have the skills and knowledge needed to deliver outstanding customer service and drive sales growth.
- Inventory Management: Monitor and control inventory levels, maintain accurate records, and implement effective stock management practices to minimize waste and maximize sales.
- Visual Merchandising: Develop and implement visually appealing store displays and window presentations that showcase our products and attract customers.
- Sales Performance: Analyze sales data, identify trends and opportunities, and develop strategies to drive sales growth and meet or exceed performance targets.
- Customer Service: Ensure that all customers receive exceptional service, respond promptly to customer complaints, and resolve issues efficiently and effectively.
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: 1 year to less than 2 years of experience in a retail environment, preferably in a supervisory or management role.
- Skills and Qualifications: Excellent communication and interpersonal skills, ability to work independently and as part of a team, strong problem-solving and analytical skills, and proficiency in Microsoft Office applications.
- Work Term: Permanent.
- Work Language: English.
- Hours: 32 to 38 hours per week.
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