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Business Operations Analyst
2 months ago
We are seeking a highly skilled Business Management Analyst to join our team at Rehoboth Transport Limited. As a Business Management Analyst, you will play a key role in analyzing and improving the operational efficiency of our organization.
Key Responsibilities:- Analyze and provide advice on managerial methods and organization of our establishment
- Conduct quality audits to ensure compliance with industry standards
- Develop quality management and quality assurance standards to drive excellence
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems, and procedures to enhance operational efficiency
- Plan the re-organization of operations to optimize performance
- Supervise staff to ensure effective team management
- Provide customer service to ensure high levels of satisfaction
- Train staff to enhance their skills and knowledge
- Oversee the development of communication strategies to improve internal and external communication
- Manage knowledge to ensure effective information sharing
- Coach and mentor staff to enhance their performance
- Plan and control budget and expenditures to ensure financial discipline
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Plan and organize the operations of establishments that provide services to business
- 5-10 years of experience in a similar role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High level of integrity and professionalism
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance