Interior Design Specialist

2 weeks ago

Toronto, Ontario, Canada CB2 Full time

About CB2

CB2 is a leading home design company that offers high-quality, sophisticated design at an approachable price. Our mission is to transform the perception of home design for today's modern consumer.

Job Summary

We are seeking a highly skilled and creative Design Consultant to join our team. As a Design Consultant, you will work with customers to help plan and design their spaces, providing elevated designs and delivering an exceptional customer experience.

Key Responsibilities

  • Drive sales and deliver a differentiated experience by providing enriching customer interactions and elevated design offerings in-store and virtually.
  • Create elevated CB2 designs for customers using preferred design tools, including moodboards, 2D floor plans, product lists, and style inspiration.
  • Lead One on One Design consultations in-person or virtually, delivering projects in a timely manner and within determined timelines.
  • Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy across channels, including Store, Online, and Catalog.
  • Deliver individual sales, KPI, and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling.
  • Stay informed with the marketplace and industry trends.
  • Actively listen to customers to best identify which products will meet their needs and communicate company loyalty services, when applicable.
  • Support and model excellent service by exhibiting a positive attitude and enthusiasm in-store, virtually, and potentially in a customer's home, ensuring all customers receive gracious, quick, and efficient service.

Requirements

  • Understanding of basic design functions, including spatial planning, fabric selection, lighting, and interior design styles.
  • Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers' wants/needs.
  • Strong affinity for technology, including 2D and 3D tools, Google Suite, and video conferencing, and proficiency in floor planning.
  • Ability to stay up-to-date on current design trends.

Preferred Qualifications

  • 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/customer service experience.
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

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