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Retail Sales Manager
2 months ago
Job Summary:
Bell Canada is seeking a highly motivated and results-driven Retail Sales Manager to lead our sales team in delivering exceptional customer experiences and driving sales growth. As a key member of our retail sales team, you will be responsible for building and maintaining a high-performing team, driving sales performance, and delivering world-class customer service.
Key Responsibilities:- Team Leadership: Deliver world-class coaching to build and maintain a high-performing team, fostering a culture of excellence and continuous improvement.
- Customer Focus: Build a customer-focused culture within your store, ensuring that every customer interaction is exceptional and exceeds expectations.
- Sales Performance: Maintain and exceed overall store sales performance, identifying opportunities for growth and implementing strategies to drive sales.
- Data-Driven Decision Making: Analyze sales data to identify trends, opportunities, and challenges, and make informed decisions to drive business results.
- Customer Expectations: Anticipate and exceed both external and internal customers' expectations, ensuring that every interaction is positive and memorable.
- Coaching and Development: Love coaching people to their true potential and to exceed sales targets, with a passion for developing and mentoring team members.
- Communication and Interpersonal Skills: Have excellent listening and communication skills, with the ability to build strong relationships with customers, team members, and stakeholders.
- Industry Knowledge: Be passionate about the latest technology and trends in the industry, with a deep understanding of customer needs and preferences.
- Flexibility and Availability: Be flexible to work days, evenings, and weekends, with a willingness to adapt to changing business needs.
Adequate knowledge of French is required for positions in Quebec.
Bell Canada is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible workplace that reflects the diversity of our customers and communities.
