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Software AI Engineer
2 months ago
We're seeking a highly skilled Senior Software AI Engineer to join our team at Hootsuite Inc. This is an exciting opportunity for a talented individual to leverage their expertise in AI and software development to drive innovation and growth.
Job SummaryThis senior role involves designing, building, testing, deploying, monitoring, shipping, and maintaining artificial intelligence (AI) systems that are highly integrated with our product and deliver value to our customers. The successful candidate will work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver.
In line with our distributed workforce strategy, this role offers flexible work arrangements, including remote work or a hybrid model. As a key member of our team, you will report to the Manager, Software Development.
Your primary responsibilities will include:
- Improving Core AI Capabilities: Continuously enhance our core AI capabilities by leveraging state-of-the-art algorithms and methods.
- Strategic Decision Making: Balance decisions for cost, quality, performance, personalization, and responsibility.
- AI Platform Operations: Operate our AI platform to serve operational & customer functionality, including diagnosing and mitigating AI system failures, setting up metrics and bias evaluation, and applying AI development best practices.
- AI Solution Development: Translate business and operational needs into AI solutions, collaborating with product managers, user experience researchers, and other software developers to understand customer problems, brainstorming ideas, making hypotheses, validating them methodically, and presenting findings to peers for review.
You will also be responsible for providing technical leadership within a cross-functional team, delivering compelling products and services to our customers, driving improvements to our standards of security, reliability, performance, and quality, and providing mentorship and support to other developers.
RequirementsTo succeed in this role, you will need:
- A degree in Computer Science or Engineering with a specialization in artificial intelligence (i.e., machine learning, NLP, recommendation, generative, etc.) and at least 5 years of experience in developing and maintaining software, or an equivalent level of education or work experience, with a track record of substantial contributions to AI projects with high business impact.
- Proficiency in Python using ML/DL frameworks and libraries and at least familiarity with one of Go or Node.js.
- Experience working on challenging large-scale projects, including releasing and iterating on AI models used by customers, taking full ownership of at least a subset of their functionalities, enabling communication with stakeholders, and being the point of contact for developers; experience on SaaS software development is considered an asset.
- Knowledge of how to apply best practices to ensure high-quality code and AI systems, including automated tests.
- Experience in AI systems design, analyzing a problem & data from a customer perspective with an AI lens, designing data flow and algorithms, driving discussions, and proposing technical solutions.
- Resilience, tolerance for change/ambiguity, creativity, and innovation.
Hootsuite Inc. is a leading social media management platform that empowers businesses to build strong relationships with their customers through engaging content and meaningful interactions. Our company culture is built on six guiding principles: Step Up, Customer Obsessed, Go Fast Be Agile, Play to Win, Neighbours & Allies, and No Excuses. If you're passionate about innovation, customer success, and teamwork, we'd love to hear from you
Salary Estimate: $120,000 - $180,000 per year, depending on location and experience.
