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Customer Service Representative
2 months ago
Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.
Job SummaryWe are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.
Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process customer transactions, including sales, returns, and exchanges.
- Maintain a clean and organized store environment, adhering to company standards.
- Work collaboratively with Team Members to achieve sales goals and provide excellent customer service.
- Participate in visual merchandising and inventory management to ensure a visually appealing store environment.
- Comprehensive onboarding and training from day one.
- In-house expertise and training programs to support your career growth and development.
- Competitive pay and benefits package, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
- Paid time off from work for leisure or other hobbies.
- A range of mental health services to assist you in managing daily life.
