Customer Service Ambassador

4 days ago


London, Ontario, Canada Hazelviewproperties Full time

At Hazelview Properties, we believe that apartments are more than bricks and mortar – they are an experience. As a Customer Service Ambassador, you will be the face of our company, providing exceptional customer service to all residents and fostering the Story Brand culture.

About Us

We're driven by passionate people with great ideas, and our team is our greatest asset. Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members.

Job Description

This role acts as a brand ambassador by providing an engaging and memorable experience from the time a resident's lease application is approved to when the resident moves out. Our Resident Services Specialists are committed to delivering outstanding results, working collaboratively with colleagues to achieve common goals.

Required Skills and Qualifications
  • Demonstrate a high degree of integrity, diplomacy, discretion, and confidentiality.
  • A lust for thinking outside of the box in providing an exceptional resident experience.
  • Someone that thrives in a fast-paced environment.
Benefits

A Total Rewards package includes:

  • Annual base salary
  • Paid vacation
  • Access to employee assistance programs and mental health resources
  • Employee recognition programs
  • Learning and growth opportunities


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