Operations Manager

2 weeks ago


Richmond, British Columbia, Canada That Year China Restaurant Ltd. Full time
Job Title: Operations Manager - Food and Beverage Service

That Year China Restaurant Ltd. is seeking an experienced Operations Manager to oversee the food and beverage service operations. The successful candidate will be responsible for allocating resources, training staff, and implementing marketing activities to ensure the smooth operation of the restaurant.

Key Responsibilities:
  • Allocate material, human, and financial resources to implement organizational policies and programs.
  • Train staff to ensure they have the necessary skills to perform their duties.
  • Supervise staff to ensure they are working efficiently and effectively.
  • Implement marketing activities to promote the restaurant and its services.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
Requirements:
  • College/CEGEP education.
  • 1-2 years of experience in a similar role.
  • Excellent communication and leadership skills.
Work Setting:

The Operations Manager will work in a fast-paced restaurant environment, interacting with customers, staff, and suppliers.

Area of Specialization:

The Operations Manager will specialize in operations management, with a focus on food and beverage service.

Support for Persons with Disabilities:

The restaurant provides physical, visual, and auditory accessibility accommodations to ensure equal access for all customers and staff.

Support for Newcomers and Refugees:

The restaurant supports the social and labour market integration of newcomers and refugees, providing access to community resources, language training, and skills training.

Support for Youths:

The restaurant offers mentorship, coaching, and networking opportunities for youth.

Support for Veterans:

The restaurant offers mentorship, coaching, and networking opportunities for Veterans.

Support for Indigenous People:

The restaurant offers mentorship, coaching, and networking opportunities for Indigenous workers, and provides cultural competency training to create a welcoming work environment.

Support for Mature Workers:

The restaurant applies hiring policies that discourage age discrimination, and offers mentorship, coaching, and networking opportunities for mature workers.

Support for Visible Minorities:

The restaurant applies hiring policies that discourage discrimination against members of visible minorities, and offers mentorship programs and diversity training to create a welcoming work environment.



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