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Cloud Reliability Engineer

2 weeks ago

Montreal, Quebec, Canada SAP SE Full time

About Us

We are SAP, a leading technology company that enables businesses to run better. Our mission is to empower people and organizations to achieve their goals by providing innovative solutions.

Our Reliability Engineering organization provides critical products and services for operations and continuity of business delivery.

We are seeking an experienced engineer to join our Site Reliability Engineering team for the SAP Business Technology Platform.

Key Responsibilities

  • Act as a technical expert during live site incidents, investigate and solve complex issues on a deep technical level.
  • Drive root cause analysis and follow-up improvements to prevent issues from reoccurring.
  • Perform in-depth troubleshooting and log analysis to identify and solve complex issues in accordance with internal and external SLAs.
  • Develop software-based solutions to address improvements in service reliability and stability.
  • Enhance infrastructure and platform monitoring by gathering system metrics and implementing tools for recovery.
  • Collaborate closely with development teams and work with them on outputs from postmortems and product improvements.
  • Create and maintain technical documentation.
  • Define, advocate, and apply SRE best practices.

Requirements

To be successful in this role, you will need:

  • Experience with Kubernetes and good understanding of container technologies.
  • 3+ years experience in SRE.
  • Understanding of modern cloud architectures (experience with Cloud Platforms such as AWS, Azure, GCP is a plus).
  • Scripting skills, CI/CD (Concourse, GitHub Actions, and ArgoCD are a plus) - enthusiasm for automation.
  • Excellent team player, passionate about your work, self-motivated, and driven.
  • Fluency in English.