Pet Store Operations Manager

2 days ago


Lethbridge, Alberta, Canada Pet Valu Full time

**Job Title: Pet Store Operations Manager**

**Location:** Lethbridge, Alberta, Canada

Company Overview

Pet Valu is a leading retail operation in North America dedicated to providing families with food and supplies for their pets.

Estimated Salary

$60,000 - $80,000 per year based on experience

Job Description

We are seeking an experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for coaching and developing your store team to deliver exceptional customer service and help pet owners find the right products for their pets.

Key Responsibilities:
  • Team Management: Manage a team of employees, including recruiting, scheduling, training, and supervision.
  • Store Operations: Maintain operational standards and procedures, coordinate order placements, and ensure inventory levels are adequate.
  • Customer Service: Ensure all customer service standards are met by staff and maintain courteous relationships within the community.
Requirements
  • Experience: Minimum 2 years of customer service and retail store management experience.
  • Skills: Enthusiasm for learning and growth in the pet care industry, outgoing and friendly personality with strong customer service skills, ability to work as scheduled, including weekends and evenings, working knowledge of POS system.
What We Offer
  • Management Training: Opportunities for professional development and growth.
  • Product Knowledge: In-depth training on pet care products and services.
  • Employee Benefits: Competitive wages, paid benefits, and employee discounts.
  • Pet-Friendly Environment: A career-building environment that values the welfare of pets.


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