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Commercial Site Manager

2 weeks ago

Toronto, Ontario, Canada Chad Management Group Full time

About This Role:

In this key position, you will have the opportunity to work closely with various stakeholders to ensure the successful management of our residential properties.

Main Responsibilities:

  • Prepare comprehensive monthly reporting for owners and executive team on all project and tenant matters;
  • Developing Tenant Relationships / Customer Satisfaction;
  • Assisting with responding to tenant queries to ensure a full resolution;
  • Awareness & tracking of lease maturities and changes to site or existing tenants leases which would create value;
  • Assisting with collections;
  • Liaise with other departments in resolving tenant issues and addressing their needs (eg. Lease renewals, assignments, exclusives, billings etc.);
  • Process improvements - participate in / lead the process change with respect to tenant turnover; Percentage Rent billings, and tenant set-ups;
  • Create value (reducing costs or increasing revenues) through the use of: Environmental friendly initiatives, Utilization of volume discounts or leveraging the size of the portfolio, Use of technology, Process improvements/efficiencies, Customer service/tenant relations, Operating excellence, Establishing and taking advantage of contractor discounts;
  • Manage the physical aspects of the properties within your portfolio;
  • Co-ordinate all tenders for property operations;
  • Set and maintain all property annual budgets and any adjustments as required;
  • Review and approve all invoices;
  • Discuss with all supervisors variance reports to work towards maintaining budgets;
  • Co-ordinate with Insurance Brokers/Agents and Legal Entities regarding all accident claims;
  • Co-ordinate with Promotions Company and participating tenant promotions budgets and events;
  • Continue to achieve relationships with new and existing tenants;
  • Insuring contractors obligations outlined within contracts are maintained.

Requirements:

  • A minimum of 4 years experience in Property Management;
  • Experience with leasing is a must;
  • Effective planner for not only prioritizing work activities but also anticipating shifts in priorities;
  • Excellent oral and written communication skills with the ability to effectively communicate across all levels within, as well as outside the organization;
  • Ability to read and interpret leases.