Retail Store Team Lead
2 weeks ago
Job Summary
At Treehouse Toys, we are seeking a highly skilled Retail Store Team Lead to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities
- Assign sales workers to duties and ensure they have the necessary training to perform their tasks effectively.
- Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
- Authorize payments by cheque and manage our store's finances efficiently.
- Order merchandise and manage our inventory levels to meet customer demand.
- Establish work schedules and ensure our store is well-staffed at all times.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform our business decisions.
- Resolve customer complaints and supply shortages in a timely and professional manner.
- Organize and maintain our store's inventory, ensuring it is well-organized and easy to navigate.
- Supervise and co-ordinate the activities of our sales team, ensuring they are working efficiently and effectively.
Requirements
- Secondary (high) school graduation certificate.
- 2 years to less than 3 years of experience in a retail environment.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Strong organizational and time management skills.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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