Retail Store Team Lead

2 weeks ago


WabascaDesmarais, Alberta, Canada Bigstone Esso Full time

Job Summary

At Treehouse Toys, we are seeking a highly skilled Retail Store Team Lead to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities

  • Assign sales workers to duties and ensure they have the necessary training to perform their tasks effectively.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Authorize payments by cheque and manage our store's finances efficiently.
  • Order merchandise and manage our inventory levels to meet customer demand.
  • Establish work schedules and ensure our store is well-staffed at all times.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform our business decisions.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Organize and maintain our store's inventory, ensuring it is well-organized and easy to navigate.
  • Supervise and co-ordinate the activities of our sales team, ensuring they are working efficiently and effectively.

Requirements

  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a retail environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong organizational and time management skills.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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