Salesforce Administrator

1 month ago


Toronto, Ontario, Canada Achievers Corp. Full time
Job Title: Salesforce Administrator

At Achievers Corp., we're passionate about leveraging disruptive technology to drive employee success. As a Salesforce Administrator, you'll play a critical role in ensuring the seamless operation of our Employee Experience Platform, which supports over 4 million global users across 170 countries.

Key Responsibilities:
  • Collaborate with functional leaders and teams to design and implement solutions that leverage Salesforce best practices and guidelines.
  • Provide technical expertise and leadership to other CRM team members on multiple Salesforce projects and enhancements.
  • Own complex projects, performing detailed analysis of internal stakeholders' business requirements.
  • Develop end-to-end solution designs, including integrations with systems outside the Salesforce ecosystem.
  • Establish and implement change control and best practices for system maintenance, configuration, development, testing, and data integrity.
  • Identify production risks and areas for improvement, prioritizing and facilitating successful implementation and adoption of new processes.
  • Collaborate with business stakeholders to drive accountability and standardization for Lead-to-Contract initiatives across systems, processes, and data management.
Requirements:
  • 3+ years of experience in administration or developing solutions on Salesforce.
  • Experience integrating Salesforce with other enterprise applications and proprietary software.
  • Strong understanding of data structures and data modeling.
  • Ability to develop effective relationships with business users, technical staff, and executive management.
  • Flexible with a demonstrated ability to embrace change.
Certifications:
  • Salesforce CPQ Specialist certification.
  • Salesforce Advanced Administration Certification.
  • Salesforce Application Architect and/or Technical Architect certification.

We're committed to creating an environment of connection, security, and community. Accommodations are available on request for candidates participating in all aspects of the selection process.



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