Retail Store Manager

4 weeks ago


Moncton, New Brunswick, Canada Sophia's Nails Full time

Job Title: Retail Store Manager

Job Summary: We are seeking a highly skilled Retail Store Manager to oversee the daily operations of our general store. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to lead a team.

Key Responsibilities:

  • Direct and control daily store operations, ensuring a high level of customer satisfaction and sales growth.
  • Plan and organize store operations, including inventory management, staff scheduling, and visual merchandising.
  • Manage a team of sales associates, providing guidance, coaching, and performance feedback to ensure excellent customer service and sales results.
  • Study market research and trends to determine consumer demand and competitor activity, making informed decisions to drive sales and profitability.
  • Determine merchandise and services to be sold, ensuring a strong product mix that meets customer needs and drives sales growth.
  • Implement pricing and credit policies, ensuring compliance with company guidelines and maximizing sales revenue.
  • Locate, select, and procure merchandise for resale, ensuring high-quality products that meet customer expectations.
  • Develop and implement marketing strategies to drive sales and customer engagement, including social media, email marketing, and in-store promotions.
  • Resolve customer complaints and issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
  • Conduct performance reviews, providing feedback and coaching to sales associates to ensure excellent performance and sales results.

Requirements:

  • 3+ years of retail management experience, preferably in a general store or similar environment.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive sales growth.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

What We Offer:

  • A competitive salary and benefits package, including health insurance, 401(k), and paid time off.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of experienced professionals.
  • The chance to work with a leading retailer, with a strong reputation for excellence and customer satisfaction.

How to Apply: If you are a motivated and experienced retail manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].


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