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Hotel Operations Manager

2 months ago

Parry Sound, Canada Toronto 8 Hotel Inc. Full time
Hotel Managing Supervisor Job Description

Toronto 8 Hotel Inc. is seeking a highly skilled Hotel Managing Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish and implement work schedules and procedures to maximize efficiency and productivity.
  • Perform same duties as workers supervised, providing guidance and support as needed.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Resolve work problems, provide technical advice, and recommend measures to enhance productivity and product quality.
  • Assist guests with special needs, ensuring their comfort and satisfaction.
  • Coordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to support hotel operations.
Requirements:
  • 3 years to less than 5 years of experience in hotel management or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional guest experiences.
  • Fluency in English, with the ability to communicate effectively with guests and staff.
Benefits:
  • Dental plan
  • Health care plan
  • Permanent employment
  • 40 hours per week