Cash Management Specialist

2 weeks ago


Toronto, Ontario, Canada Manulife Full time

Job Summary

We are seeking a highly skilled Cash Management Specialist to join our team at Manulife. As a key member of our investment operations team, you will be responsible for supporting multiple products and projects, as well as managing day-to-day business deliverables.

Key Responsibilities:

  • Work with Operations Leaders and Business Stakeholders to support cash management, fund accounting, corporate actions, pricing, and valuations in pension, mutual funds, and institutional funds.
  • Support daily cash management, including start-of-day cash reconciliation, cash projection review, and cash management, including processing fee payments, fund transfers, and FX transactions.
  • Support daily processing of fund of fund and asset allocation rebalancing trades.
  • Support post-trade processing and resolving escalated trade settlement issues in a timely manner.
  • Manage relationships with fund managers, custodian banks, brokers, auditors, and internal/external counterparties to monitor the quality of services and ensure market standard practices are in place.
  • Develop and maintain enhanced procedures and controls within investment operations to ensure consistent high-quality services and support to the front office, clients, and other business units.
  • Collaborate with key stakeholders, including regional and country investment operations teams, Portfolio Management, Project Management Office, Technology, Product, Portfolio Specialist, and Risk and Compliance teams.
  • Assist in providing training for Investment Operations staff to build expertise and enhance Investment Operations capabilities.
  • Participate in Investment Operations projects, working closely with other offices and/or the Asia Project Management teams where applicable to ensure efficient and effective implementation.
  • Collaborate with peers, other business units, and functions both within Asia and globally.
  • Undertake ad hoc assignments or special business projects as assigned.

Requirements:

  • Bachelor's degree in Accounting, Finance, or Business with 6+ years' experience across investment operations, with at least 4+ years' direct experience working in a Middle Office/Cash Management/Investment Operations environment.
  • Experience and knowledge of Middle Office/Investment Operations' policies and procedures, including cash management, trade management, trade support, corporate actions, pricing, and valuations, and fund operations.
  • Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation).
  • Applicants should be willing to report to Manulife Offices in UP Ayala Technohub in Quezon City or Newtown Mactan, Lapu-Lapu, Cebu City.

Minimum Skills to Hire/Must Haves:

  • High proficiency in Microsoft Office (Word, Excel, PowerPoint). Power Platform and VBA knowledge is preferred.
  • Business systems (Bloomberg, OMGEO CTM, Simcorp, Custodian portals) experience required.
  • Strong communication skills. Ability to understand, negotiate, and influence business stakeholders.
  • Strong problem-solving skills with the ability to research issues where the resolution is not readily apparent.
  • Good team player with strong written, and verbal communication skills, reading comprehension, and the ability to build relationships across multiple levels of the organization.
  • Proactive/can-do approach and attitude. Thorough attention to detail and accuracy of delivery.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.



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