Customer Service Professional

3 weeks ago


PointeClaire, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a dedicated Customer Service Professional to join our team in Pointe-Claire, Canada. As a key member of our customer-facing team, you will provide exceptional service to our clients, addressing their inquiries and resolving any issues that may arise.

About the Role:
  • Provide outstanding customer support via phone, email, and chat platforms.
  • Foster strong relationships with customers by offering detailed product information and timely resolutions to their concerns.
  • Document all interactions and feedback to enhance our customer service processes.
Key Responsibilities:
  • Handle customer inquiries and resolve issues efficiently and effectively.
  • Collaborate with colleagues to develop and implement process improvements.
Requirements:
  • Diploma or equivalent; additional education is a valuable asset.
  • Prior experience in customer-facing roles or related fields.
  • Strong communication and problem-solving skills.
  • Ability to work in a dynamic environment.
  • Proficiency in customer service software and tools.
Compensation Package:
  • A competitive hourly wage ($18-$20 per hour).
  • A comprehensive health benefits package.
  • Opportunities for career growth and professional development.
  • A supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and thrive in a collaborative team environment.



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