Hotel Operations Manager

4 weeks ago


Taber, Canada EconoLodge Full time

EconoLodge is seeking a highly skilled and experienced Hotel Operations Manager to oversee the daily operations of our rural area motel. This is a permanent, full-time position that requires strong leadership skills, attention to detail, and excellent communication abilities.

About the Role

As Hotel Operations Manager, you will be responsible for ensuring the smooth day-to-day operation of the motel, including supervising staff, managing budgets, and maintaining high standards of customer service. You will work closely with the management team to achieve business objectives and develop strategies to improve performance.

The successful candidate will have 7 months to less than 1 year of experience in a similar role, preferably in a rural area hotel or resort setting. They will possess excellent leadership and organizational skills, with the ability to work independently and as part of a team. Strong problem-solving and analytical skills are also essential, as well as the ability to communicate effectively with colleagues and guests.

This is a fantastic opportunity for an ambitious and results-driven individual who is passionate about delivering exceptional customer experiences. If you have a proven track record of success in hotel operations and are looking for a new challenge, we would love to hear from you

Responsibilities
  • Supervise and manage staff to ensure efficient and effective delivery of services
  • Maintain accurate records and reports, including financial statements and guest feedback
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control budgets to ensure cost-effectiveness and profitability
  • Collaborate with the management team to set and achieve business objectives
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a similar role
  • Language: English (Fluent)
  • Work Setting: Rural area hotel or resort
  • Tasks:
    • Assist clients/guests with special needs
    • Co-ordinate, assign and review work
    • Hire and train staff in job duties, safety procedures and company policies
    • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
    • Requisition materials and supplies
  • Supervision: 1 to 2 people
  • Personal Suitability: Dependability, Flexibility, Team player
Benefits
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 heures par semaine

We offer a competitive salary of $45,000-$55,000 per year, depending on experience, plus benefits and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application today



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